Terms & Conditions

Last updated: [date]

About these terms

These terms apply to your use of this website, run by The Pizza Queens ([legal business name]), correspondence address [address, London, postcode]. By using the website you agree to these terms. If you have any questions, contact us at mail@charlesneville.com.

Our products and stockists

Our Bake at Home range is sold through independent stockists. When you buy our products from a stockist, your purchase is made with that stockist and their own terms of sale apply. Prices, availability and delivery or collection areas are set by each stockist.

Product, nutrition and allergen information

We work hard to make sure the ingredients, allergen, nutrition and cooking information on this website is accurate and up to date. However, recipes and suppliers can change, so always read the label on the product pack before eating, as the label is the definitive source of information. If you have an allergy or intolerance and have any questions, please contact us before buying.

Always follow the cooking instructions on the pack and make sure products are cooked until piping hot.

Using this website

The content of this website, including text, photographs, our name and logo, belongs to us or is used with permission. You may view it and share links to it, but please don’t copy or reuse our content or branding without our written permission.

We try to keep the website available and accurate, but we don’t guarantee it will always be available, error-free or up to date, and we may change or remove content at any time.

Links to other websites

Our website links to other sites, such as Instagram and our stockists. We are not responsible for the content or privacy practices of those sites.

Our liability

Nothing in these terms limits our liability for death or personal injury caused by our negligence, for fraud, or for anything else that cannot be limited by law. Otherwise, we are not liable for any loss arising from your use of this website.

Law

These terms are governed by the law of England and Wales, and the courts of England and Wales have jurisdiction over any dispute.